The staff were friendly and polite.
Leocilyn2 months ago
★★★·Hanoi·7.4
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or just type it — “around the 20th, three nights”
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Located in Hanoi's central area, Opera House Suites is a 4-minute walk from Hanoi Opera House and 500 meters from Trang Tien Plaza. The hotel is 1 km from Hoan Kiem Lake and 25 km from Noi Bai International Airport. Rooms feature air-conditioning, city views, and modern amenities like free WiFi, streaming services, and minibars.
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How guests rate the property, aspect by aspect.
The staff were friendly and polite.
Leocilyn·2 months ago
Even after 12 pm there was still staff at the front desk, so we checked in right away, and for the price and location it was a bonus to have a balcony in the room.
Satoru·5 months ago
The distance to the Opera House, where we had to be early the next day, was fine. Nothing else; for a one‑night stay it was good.
Els·7 months ago
While the hotel staff were friendly and courteous, the room layout was a major issue. The room had a staircase, which made it difficult to enter and exit, and the bathroom was not easily accessible. The room was also very noisy, with constant car horn honking and loud music from the nearby park. To make matters worse, the neighboring shop started cooking early in the morning, filling the room with smoke.
Wenchi·9 months ago
I was impressed by the exceptional service I received from the staff - they were incredibly friendly and responsible. However, I did find that the scroll curtain wasn't dark enough in the morning, which made it difficult for me to sleep in. Despite this, I would recommend this hotel to others due to its great staff.
Thu·9 months ago