Residencial Pantanal Vila Mariana

“Bom custo benefício”

The hotel is very well situated, the staff member who assisted us was polite, and the breakfast was decent. They stored our bags before check‑in, which let us enjoy the city without worry, and the value for money was good. On the downside, the room’s air‑conditioner stopped cooling after a while and just vented, making the room hot and stuffy. Also, when we checked in, the front desk had my and my boyfriend’s phone numbers, email, and addresses—information we never provided. I asked where they got it, and the receptionist said it came from the government, which is false because my government records are up to date, meaning they accessed data illegally.

Tainá·2 days ago

“Atraso no checkin e desconforto no quarto”

The front desk was friendly and stored our luggage before check‑in so we could explore the city. The room was clean and tidy. Check‑in was scheduled for 14:00, but we had to wait over an hour because the staff were admitting guests “first come, first served.” We finally entered at 15:12. The room lacked bath towels and the pillow was very uncomfortable.

Wellinthon·3 days ago

“custo beneficio, aendeu a expectativa”

Good. Good, for the level of accommodations.

Jonatha·4 days ago

I liked the sheets and the bed. The room was very damp and cold, especially in certain seasons when there was no heater. It was quite small, the bathroom was slippery, and the breakfast only offered bread and the same fruits repeatedly, so it got boring. There was no lounge for guests, so if you arrive at night and want to eat, you have to rely on iFood; nothing is heated, and you have to bring your own cutlery and everything you need. The lighting was too dim for makeup, making it difficult.

Edivania·4 days ago

Breakfast was excellent. The room was a bit below what we imagined; the shower and separate installation were good.

Juliano·A week ago