“No vale la pena”
I finished by checking out without sleeping a single night, lost my money because there was no refund, the phone never answered, there was no restaurant service, the pool was closed, the beach club was in a different location and required a vehicle, it closed early with no dinner option, the air conditioning never worked, reception had no staff and no phone support, and when I left I waited over an hour for someone to come to the lobby before they told me to leave the keys there. The service was terrible, the staff were awful, it smelled like a drain, and they didn't deliver what they promised.
CarlosA month ago