“Información falsa y teléfono que no contesta, recepción inexistente cuando llegas, desastre absoluto.”
We emailed to say we'd arrive a bit later, but they didn’t reply and left us on the street. There’s no reception, the phone at this place is always off, and there’s no security or any service in the whole complex at night. We had to sleep in the car in a remote spot with almost no light, right in the middle of nowhere. From Booking, they tried to contact us too but failed; they only managed to cancel the reservation and refund the money, but they should be more careful about who they list and manage on that platform.
Carmen2 months ago