“A great one nighter!”
Excellent staff and cleanliness, good breakfast, but the alarm clock time was wrong and I couldn’t adjust it – not a big deal.
RichardA month ago
Just a moment…
★★★·Rancho Cucamonga·8.9
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or just type it — “around the 20th, three nights”
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The Hampton Inn & Suites By Hilton Rancho Cucamonga offers comfortable family rooms with air-conditioning, free WiFi, work desks, refrigerators, and TVs. Guests enjoy a fitness centre, outdoor pool, lounge, and continental buffet breakfast. Located near LA/Ontario International Airport, Ontario Mills, and Auto Club Speedway, the hotel provides attentive staff, clean rooms, express check-in, and a 24-hour front desk.
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How guests rate the property, aspect by aspect.
Excellent staff and cleanliness, good breakfast, but the alarm clock time was wrong and I couldn’t adjust it – not a big deal.
Richard·A month ago
I was very grateful to receive an upgrade to a suite for being a Hilton Honors member! The staff were friendly and attentive. The building looked AMAZING from the moment you park in the parking lot. I REALLY liked the find the giraffe. My kids were excited to join the hunt! It was a good idea to put the scavenger hunt advertisement in the elevator! Most hotels you are afraid to even walk because you can hear squeaks and noises making you think that the inhabitants of the floor below you can hear thw noise. This was definitely NOT the case in my room! The floor was solid!!! IT was so nice to not have to tell my children to walk carefully!!!! Thank you for fortifying your floors !. One of the employees that was working breakfast had the nerve to ask a CHILD if she left the lid to the egg/sausage open!!! I quickly said to her " I did it". I mean , seriously what was the point of asking that question???? Was she about to scold the child? If she had asked my one of 3 children that, I would have been insulted and angry. I Especially given, the next person in line will be getting food within seconds. Bottom line , is I am paying good money for the hotel stay and TIPPING THE HOSPITAL STAFF, this is unacceptable . The staff had no business asking ANY GUEST if they left the food tray lid open and especially A CHILD. I should have expressed my frustration with the front staff but I was too busy enjoying my stay. I just wished I was staying longer. I would have used the pool and maybe even the gym !!!! There was not much parking. I wonder what happens if and when the hotel is fully booked?
John·2 months ago
The location is good, parking is a little tight.
Adam·2 months ago
The front desk receptionist greeted us very friendly and professional, the room was neat and clean, the air conditioner was essential and kept the room at a comfortable temperature.
Teresa·2 months ago
The staff were friendly and the hotel was spotless, and the location was close to everything you need, though I was left wanting more convincing.
Lauren·2 months ago