Hilton Garden Inn Great Falls

I had a very disappointing experience staying in rooms 220 and 222. There appears to be some kind of mechanical equipment located underneath these rooms that produces a constant loud humming and vibration throughout the night. The noise was so persistent that it was nearly impossible to sleep. The positive part of the experience was that when my husband went to the front desk around midnight to report the issue, the staff was understanding and promptly moved us to another room. I appreciate their willingness to help. However, no guest should have to wake up in the middle of the night and change rooms just to get some sleep. I hope management investigates the source of the noise and addresses the problem so future guests don’t have the same experience

Zhimin·3 months ago

The staff was nice

Meggan·5 months ago

“Would stay again!”

It was much nicer than I expected, clean and the staff was helpful, but the mattress was very uncomfortable.

Dawn·6 months ago

“Everything was great except there was no hot tub it was out of service and my room phone did not work”

I had a pleasant stay at this hotel, thanks to the friendly and helpful staff. The cleanliness of the hotel was top-notch, which made my stay even more enjoyable. However, I was a bit disappointed to find out that the hot tub was out of service, and my room phone didn't work. Despite these minor issues, I would still recommend this hotel to others.

Jonathan·10 months ago

“It was nice”

My stay at this hotel was great, with its clean and bright rooms making it feel like home. However, I was a bit surprised that the hotel staff didn't replace our towels, and we had to make our own bed up, which meant they didn't need to change the sheets. Overall, it was a pleasant stay, and I would consider staying here again in the future.

Brenda·11 months ago