All the staff were caring and professional
SajeeshA year ago
★★★·Lucknow·5.6
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or just type it — “around the 20th, three nights”
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Via Elysian Grand, a 3‑km‑away airport hotel in Lucknow, offers air‑conditioned family rooms with private bathrooms, free Wi‑Fi, seating area, TV and wardrobe. Guests enjoy an on‑site restaurant, breakfast buffet, free private parking, lift, 24‑hour front desk, daily housekeeping, room service and luggage storage. Nearby attractions include Lucknow University, Lucknow Junction Railway Station and Ambedkar Park.
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How guests rate the property, aspect by aspect.
All the staff were caring and professional
Sajeesh·A year ago
The staff were cordial and helpful, but the carpet in the lift was filthy and smelly. The room was unclean, the sheets were unclean, the bathroom didn’t meet expectations, the hygiene faucet (WC) was leaking, and the shower head was clogged.
Shrawan·A year ago
The location is fine. The staff were uneducated, ill‑mannered, and not trained in hospitality. They openly threatened that if we booked offline at higher rates as they wished, they could cancel any booking from any online booking platform.
Prasenjit·A year ago
It’s close to the airport, the room’s hygiene is good, and the staff are very good. The service was nice, the food excellent.
Jai·A year ago
Its nice
Dr·A year ago