“Sans plus”
The staff were very friendly and the parking was easily accessible, but I couldn't turn off the AC, it was freezing in the room, the pool was under renovation, and the gym was very mediocre.
BillelA month ago
★★★·Sur·8.1
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or just type it — “around the 20th, three nights”
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Located in the historic fishing village of Sur, Oman, the Best Western Sur offers world-class facilities and traditional Omani hospitality. Managed by Aitken Spence Hotels, this hotel is an ideal stopover for Ras-al-Hadd's Turtle Beach, Wadi Bani Khalid, and Wahiba Sands. It features a multipurpose conference room, live music, and a restaurant serving Continental, Indian, Arabic, and Chinese cuisine, 200 km from Muscat.
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How guests rate the property, aspect by aspect.
The staff were very friendly and the parking was easily accessible, but I couldn't turn off the AC, it was freezing in the room, the pool was under renovation, and the gym was very mediocre.
Billel·A month ago
There were no positives, and the manager’s conduct was not good.
أحمد·A month ago
The cleanliness was excellent👌🏻, but the pool was closed for maintenance and that wasn’t mentioned at booking. The buffet area needs improvement – it’s cramped, tables are too close together, and the staff are constantly in your way, making it hard to relax while eating.
Ayman·A month ago
The review contains no comments.
Asad·A month ago
Nothing positive. The worst hotel I’ve ever stayed at: the price is high, the room is uncomfortable, and the front‑desk staff are rude. I told them twice that the air‑conditioner wasn’t cold enough, but nothing was done. At 5 am my kids were crying because the room was hot; I asked for a room change, but the same AC problem persisted. Breakfast was poor, the food didn’t taste good, and when we arrived we discovered the pool was under maintenance.
Al·A month ago