Super Capital O Pratibha Grand

“Worst experience I have ever”

I booked my accommodation on Saturday night at 11.30 PM. Being a Genius customer, offered me 2 rooms rent price at 2700 /- + Tax then total around 2950 /- While check-in receptionist demanded me 3400 /- as floor price doesn't match with vendor. They clearly mentioned they can provide accommodation at 3400 /- only else I can contact customer care and go for other hotel for accommodation. Its really horrible at that time 11.30 PM at night and can't argue but paid 3400 /- and stayed with my family for just 3 adults and 2 small kids then. I completely lost trust reservations after this kind of experience despite I was Genius customer to them. Please try to improve Terms & conditions with your partners its not just for money matter but customer satisfaction and comfort should also be main factor. webbsite offers discounts to Previliged customer (Genius my case) But accommodation provider/hotel demand as per demand then stating floor price matching bla bla blaaaaaa

Sudhakar·5 months ago

“Enjoy Decent stay”

While I appreciated the good food quality at this hotel's restaurant, the facility itself left much to be desired. Additionally, I noticed that the hotel was in need of some maintenance, with issues such as toiletries, a closet, and hangers being missing. Despite these issues, the food was a highlight of my stay.

Bidyut·11 months ago

I was quite disappointed with the hotel's air conditioning system, which didn't seem to be functioning properly during my stay. The heat was unbearable at times, making it difficult for me to relax in my room.

Rao·A year ago

“Our stay was disappointing to say the least”

Unfortunately, my stay at this property was a letdown, as the standards fell short of my expectations. The lack of breakfast service and subpar restaurant service only added to my disappointment. The early check-out time of 11:00 A.M was also a surprise, considering the international standard is 12:00 P.M. To make matters worse, they seemed more interested in charging late check-out fees rather than accommodating my request. Overall, I wouldn't recommend this place to anyone.

Ram·A year ago

The hotel's location was one of its redeeming qualities, making it easily accessible and convenient for me during my stay. However, there wasn't much else to praise about the property.

Ohm·A year ago