La Dimora del Golfo - UN LETTO IDEALE

I stayed for a week and the boiler broke for four days, forcing me to take freezing showers during that time. I repeatedly called their remote call centre, which wasted my time. If you encounter a problem, you can’t talk to anyone in person; the only interface is a call centre that acts like a rubber‑neck wall, making false promises. They kept saying they would send a plumber every day (which never happened), promised an €80 refund for the inconvenience, but never paid it, and even Booking couldn’t resolve it. I wasted time trying to visit the office of the company “Un letto ideale” that runs this B&B, but the staff knew nothing. “Un letto ideale” runs several other B&Bs in Gaeta, and given how they never solve problems, I’d advise avoiding any B&B under their management because they’ll just tease you. Terrible experience.

Paola·3 weeks ago

“Abbastanza centrale ma nn la consiglierei”

The location is fairly central. The room is too small for two people and there are too many stairs to climb.

Salvatore·3 weeks ago

“Prima volta a Gaeta e abbiamo scelto benissimo la nostra host!”

The property is excellent, right in the middle of everything—close to the port, the city centre, and the main attractions. The staff’s communication was outstanding, making check‑in and access smooth. We appreciated the owner’s availability and courtesy, the impeccable cleanliness, and the continuous online support that handled every small request—something you rarely see in remote smart management when on‑site staff are missing. The value for money was great, and the place was very well organised. Thank you for everything, see you next time! Nothing was wrong at all.

Adriana·3 weeks ago

“Leggere bene le recensioni...appartamento condiviso”

The apartment is pretty and has a small terrace and a functional kitchen. I absolutely disliked the fact that it’s a shared apartment with other people, even though there are only three rooms. This detail isn’t mentioned at all in the listing description, and if it had been, I definitely would not have chosen it.

Imma·A month ago

“Sconsiglio questo B&b”

The experience was awful; I strongly advise against this place and especially the managers for two reasons. First, the room’s size was only 12/14 m² as per Lazio B&B regulations for a double room, but the actual space, including the bathroom, was barely 5/6 m². Second, the air‑conditioner was broken. I notified the managers or owner immediately after checking in, as listed in the email, but after two hours of phone calls and WhatsApp messages detailing the broken remote display and the AC’s inability to lower the temperature—after 10 seconds of turning it on it would shut down, probably due to clogged filters—they told me to switch from Fahrenheit to Celsius, then waited another two hours for a response. They claimed they couldn’t locate the owner and that it was too hot to sleep in a room on the top mansarded floor in summer, with small windows that let no breeze in, while the managers’ office was only 150 m away and never even checked the situation. I strongly recommend avoiding this B&B.

Andrea·A month ago