“Réservation annulée par l’hôte”
I booked at the last minute (J‑1) and the owner later told me a few hours before arrival that she couldn’t host us. I understand the situation, but I had to handle the cancellation with the platform myself, calling them four times to get the owner’s confirmation and secure a refund, which wasted a lot of my time.
CathelyneA month ago