After just an hour and a half of booking, Booking penalised me in full and the hotel staff refused my cancellation request, a plain greed that made me feel like my money was snatched away in an hour and a half 🤮
МухамбедиA month ago
Almaty·8.6
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or just type it — “around the 20th, three nights”
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The Meridian Hotel in Almaty features family rooms with air-conditioning, private bathrooms, and free WiFi in public areas, including a work desk, TV, and parquet floors. Guests enjoy private check-in and check-out, a 24-hour front desk, minimarket, and free on-site parking. Located 19 km from Almaty International Airport, it's near Kasteev State Museum of Arts and Almaty Central Stadium.
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How guests rate the property, aspect by aspect.
After just an hour and a half of booking, Booking penalised me in full and the hotel staff refused my cancellation request, a plain greed that made me feel like my money was snatched away in an hour and a half 🤮
Мухамбеди·A month ago
The hotel is new, clean, and set in quiet courtyards. The room is spacious and pretty. A lovely staff member named Musya greets you at reception. However, the room lacks a fridge and bedside lamps, and there are no elevators.
Ilia·A month ago
An exceptionally clean, fresh, and well-maintained property. Everything feels brand new. For this price category, the quality is ,great. The staff are truly outstanding! They didn't just respond to my asks they always offered help before I even asked. That level of care genuinely impressed me and is something I normally expect only from excellent 5-star hotels. Every request was handled immediately with great care. During my 4 nights stay, on 2nd day I asked to have just one towel replaced. When I came back, the entire room had been fully refreshed, including fresh bed linen. It felt like a room prepared for a new guest, with only my belongings reminding me it was still mine. That is an exceptional level of service for this type of property. A huge thank you to the administrators, housekeeping team, and the owners! You made my stay truly memorable. I will happily recommend this place to my friends, colleagues, and anyone looking for accommodation in Almaty. This hotel is designed mainly for rest rather than working or socialising. It is located in a quiet residential area surrounded by private houses. The hotel"s common area is very small, and the rooms don't have a proper desk or workspace, so it is not a best choice if you plan to work from the hotel or spend time meeting other travellers inside. The main area for improvement is the sound insulation. The neighbourhood itself is quiet, but voices from neighbouring rooms can be heard
Sergio·2 months ago
It was spotless.
Zhang·2 months ago
Very strange hotel. The location is awful!
Denis·3 months ago