The location was central, but the area was very busy.
Joseph3 months ago
★★★·Ho Chi Minh City·7.0
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or just type it — “around the 20th, three nights”
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The ROSA ZEN Hotel Spa in Ho Chi Minh City features family rooms with air-conditioning, private bathrooms, and city views, including work desks, TVs, and free toiletries. Guests enjoy spa facilities, a bar, and free WiFi, along with a lift, 24-hour front desk, and paid shuttle service. The hotel is within 1 km of Ben Thanh Street Food Market and near attractions like Ho Chi Minh City Museum and Reunification Palace.
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How guests rate the property, aspect by aspect.
The location was central, but the area was very busy.
Joseph·3 months ago
I loved the central location and the staff were accommodating and spoke English, though not perfectly fluent. The pictures were nice, but the rooms looked old. The lobby and rooms were not air‑conditioned, so it got hot. The restrooms annoyingly spill water when taking a bath, making it hard to keep the hotel clean and dry.
Nino·3 months ago
The photos on the site looked beautiful, but when we arrived the place was mould‑infested and dirty. My son drank a Coke from the mini‑fridge and it upset his stomach. I was exhausted and hot, so we stayed the night and left the next morning.
Shiloh8·4 months ago
I landed on a bustling street, which made the arrival feel lively, and the staff were incredibly friendly and attentive—truly a great team. The room, however, had no window and gave off a strong toilet odor, and I found that almost everything came with an extra fee: room water, a short-term luggage hold before leaving, and late check‑in.
Theresa·4 months ago
The location was convenient, but the place was not clean.
Thuy·4 months ago