The staff were attentive and the location was convenient.
Salvatore2 months ago
Just a moment…
Tula de Allende·8.9
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or just type it — “around the 20th, three nights”
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Hotel familiar los Fresnos, located in Santiago Oxtempan, offers private rooms with terraces, balconies, and serene lake views. Each room features a work desk, TV, wardrobe, and modern shower. Guests enjoy a relaxing terrace, convenient amenities, and proximity to Tepetongo Water Park (24 km) and Lic. Adolfo López Mateos International Airport (105 km).
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How guests rate the property, aspect by aspect.
The staff were attentive and the location was convenient.
Salvatore·2 months ago
The experience was awful; upon arrival we were told our reservation had been cancelled. Everything was disappointing.
Claudia·4 months ago
The service was excellent, but the reception area was lacking.
Nuñez·8 months ago
Monserrat provided great service, yet the noise level was high because the hotel is right in front of the dam.
Mary·9 months ago
The view of the dam and the location were exceptional, but the rooms were a bit small. The biggest issue was that the water ran out abruptly without warning; we managed to shower but it was a bit sudden.
Daniela·9 months ago