The staff were welcoming, the location convenient, the rooms clean, and the bed comfortable. The lack of parking was inconvenient.
Estelle4 days ago
Just a moment…
★★★·Palo Alto·8.3
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or just type it — “around the 20th, three nights”
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19 m² · 1 king bed · Sleeps 2
The Deluxe King Room at Hotel Keen features a spacious layout, a highly comfortable king bed, and exceptional amenities, including free Wi-Fi, a flat-screen TV, and a private bathroom, making it an ideal choice for travelers seeking a relaxing stay.
15 m² · 1 queen bed · Sleeps 2
The Standard Queen Room at Hotel Keen features a spacious layout with a very good bed, private bathroom, and air conditioning. Amenities include free Wi-Fi, a flat-screen TV, and an iPod docking station for entertainment.
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The Hotel Keen in Palo Alto features 37-inch flat-screen TVs, free Wi-Fi, and custom-built beds. Rooms include desks and erasable whiteboards. This non-smoking hotel offers a 24-hour front desk and is steps from downtown Palo Alto, with Amazon's regional office nearby. Stanford University and Stanford Theatre are within a short drive. Bayfront Park is 7 miles away.
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How guests rate the property, aspect by aspect.
The staff were welcoming, the location convenient, the rooms clean, and the bed comfortable. The lack of parking was inconvenient.
Estelle·4 days ago
The place is unbeatable, right in the middle of everything. The room is cramped; the AC unit sits just above the bed, which can be bothersome if you’re sensitive. The breakfast spread was underwhelming, cramped beside the front desk. Over our four nights we never had a room cleaned—after the first night when we had a “do not disturb” sign, the rest of the nights were a mystery.
Zulfiya·2 weeks ago
The spot is great, the rooms are tidy, the front desk staff are friendly and helpful, the AC worked well, and the shower was hot and powerful. My room was small, the window faced an alley, and there was no bedside light so I had to use the overhead light to read. The breakfast area was cramped.
Edward·A month ago
The location is excellent. The room had no fridge, and the toilet door was not proper.
Tilottama·A month ago
Our fire alarm was going off all night due to low battery, we told the staff up front about it and when we got back late that night it still wasn’t changed. So in short it was frustrating and hard to sleep with the noise going off about every 30 seconds
Pj·A month ago