Good reception service. The noise is so loud you can’t sleep, they don’t serve food except at dinner time, and the spa is bad because too many people are there and they’re messing around.
Andersson3 weeks ago
Just a moment…
★★★★★·Västerås·8.7
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or just type it — “around the 20th, three nights”
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Steam Hotel, a sleek 18‑storey property in Västerås, offers panoramic rooftop dining over Lake Mälaren and four stylish bars. Air‑conditioned rooms feature flat‑screen TVs, work desks, coffee/tea stations, minibars, and ironing. Guests enjoy a breakfast of local produce, free Wi‑Fi, and easy access to Kokpunkten Water Park, Concert Hall, Castle, and the train station.
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How guests rate the property, aspect by aspect.
Good reception service. The noise is so loud you can’t sleep, they don’t serve food except at dinner time, and the spa is bad because too many people are there and they’re messing around.
Andersson·3 weeks ago
The hotel has a cool design vibe, the bar serves good drinks, and the rooms are nicely decorated, but the staff at the Italian restaurant weren't very service‑oriented and the mattresses were way too soft.
Camilla·A month ago
Marie at reception was fantastic—friendly and genuinely looking out for guests. The hotel’s atmosphere and décor are stunning, and the spa is great. On the downside, the bathroom lighting is awful, making makeup nearly impossible, the route to the city center is a dull road, and the spot feels a little off‑the‑beaten‑path.
Maria·A month ago
Everyone on the staff was friendly, though there was no parking available.
Yvonne·A month ago
The location by Mälaren and the way the building was renovated keep its history alive while respecting the environment and climate, but a bit more information would have helped.
Robert·A month ago