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Holiday Inn & Suites Houston NW - Willowbrook by IHG

Name: Holiday Inn & Suites Houston NW - Willowbrook by IHG
Address: 18530 State Highway 249, Houston, Texas, 77070, United States
Telephone: +12816121850

★★★·Houston·8.2

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Dates

Nov – Dec 2026

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Rooms

Overview

The Holiday Inn & Suites Houston NW - Willowbrook by IHG offers family rooms with private bathrooms, air-conditioning, and free WiFi, featuring TVs, work desks, and soundproofing. Guests enjoy a fitness centre, indoor pool, sun terrace, and outdoor fireplace, along with a lounge, minimarket, and business area.

Amenities

Food & Drink

Bar / lounge

Fitness & Recreation

Gym / fitness centre
Recreation activities

Outdoors

Family & Kids

Family rooms

Business & Events

Fax/photocopying

Reception

24-hour front desk
Luggage storage

Services

Daily housekeeping
Housekeeping on request
Laundry service
Wake-up service

Parking

On-site parking
Accessible parking

Connectivity

Internet available

Room Climate

Air conditioning
Heating

Accessibility

Accessibility features
Lift / elevator

Safety & Security

Safety & security features
Hand sanitizer available

Sustainability

Allergy-free options

Policies

Property policies

Location and surroundings

Reviews

8.2

How guests rate the property, aspect by aspect.

“Very disappointing”

It was clean, nothing else. Kids ran up and down the hallway at 10:00 at night for an hour; we called the front desk three times and got barely any sleep, so we left and didn’t stay the extra night we paid for.

LaceyA week ago

“Very, very nice place”

The staff were super friendly and helpful, making the whole stay a delight, the room was spotless, breakfast was excellent, and the location was spot‑on for us.

LarryA month ago

The staff and facilities were good.

Bimbola2 months ago

“horrible staff at front desk the lady is lazy & rude”

The front desk lady was incredibly rude; after a long day she insisted I reserve online instead of checking me in. She seemed lazy and annoyed that I was even there, yet I was the only guest.

Ambria3 months ago

“This marks the 4th time in 3-years we've stayed at this hotel. It IS our hotel of choice!”

The breakfast was outstanding—everything was cooked to perfection and kept warm. There were plenty of breads, desserts, fruit, milk, and juice.

Jimmie5 months ago

Holiday Inn & Suites Houston NW - Willowbrook by IHG

★★★·Houston·8.2