Nothing positive, but the staff were very unfriendly and unpleasant.
Claudine2 weeks ago
Just a moment…
★★★★·Castres·8.6
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or just type it — “around the 20th, three nights”
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The Mercure Castres L'Occitan offers comfortable rooms with air-conditioning, private bathrooms, and garden or pool views. Guests enjoy a sauna, fitness centre, sun terrace, and seasonal outdoor pool. The family-friendly restaurant serves French cuisine with special dietary options. Located 4 km from Castres-Mazamet Airport, the hotel is near the Castres Exhibition Centre and Goya Museum, with free WiFi throughout.
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How guests rate the property, aspect by aspect.
Nothing positive, but the staff were very unfriendly and unpleasant.
Claudine·2 weeks ago
I was upgraded to a beautiful room that was very clean, well-equipped, and quiet, and the staff were very friendly, so I’ll definitely return.
Nathalie·2 weeks ago
Everything was perfect.
Jean-louis·A month ago
The cleanliness was good.
Yannick·A month ago
The welcome was great, the hotel is very pleasant, and the staff were welcoming and smiling; I have nothing else to add except compliments.
Chiarotto·A month ago