“Average”
There was no breakfast offered, and the hotel felt unsafe because anyone from outside could access the premises and the elevator. The only cart available for bringing in luggage was dirty and difficult to handle.
RandyA month ago
★★·Willoughby·6.0
01
or just type it — “around the 20th, three nights”
02
03
Willow Lodge Willoughby Cleveland offers comfortable rooms with air-conditioning, baths, walk-in showers, refrigerators, microwaves, and TVs. The hotel provides free WiFi, private check-in/check-out, a 24-hour front desk, and coffee shop. Located 20 km from the Cleveland Orchestra and 25 km from Cleveland Museum of Art, it welcomes pets and offers easy access to local attractions, comfortable beds, and attentive staff.
04
05
06
How guests rate the property, aspect by aspect.
There was no breakfast offered, and the hotel felt unsafe because anyone from outside could access the premises and the elevator. The only cart available for bringing in luggage was dirty and difficult to handle.
Randy·A month ago
The staff were friendly and helpful, and I would suggest staying on the 3rd floor because they mentioned it was non‑smoking.
Mark·2 months ago
Everything was spotless, and the staff greeted me warmly upon arrival; although I was initially not given a handicap room, they moved us to one the next day. I would have liked a coffee pot in the room.
Juliet·2 months ago
The location was great, and there were no complaints.
Morgan·2 months ago
The location was good, but the pool was closed when we wanted to use it on a very hot day, and the tub had no plug for bathing.
Connie·2 months ago