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The hotel's customer service is undoubtedly one of its most impressive features
The hotel offered a comprehensive range of amenities and services
The hotel's morning meal was a highlight of the guest's stay
Distilled by Parley from the 100 most recent of 684 verified guest reviews
Every room includes Air conditioning, Private bathroom, Flat-screen TV, Free Wifi, Desk, Linens, Wake-up service/Alarm clock, Wake-up service, and 6 more

15 m² · 1 full bed and 1 twin bed
The Cristal Palace Hotel's Triple Room offers a compact yet functional layout, featuring a private bathroom with shower and hairdryer, air conditioning, and a flat-screen TV, providing a comfortable stay with modern amenities.
Beds 8.4/10 · 200 guests mention them



15 m² · 2 twin beds · Sleeps 2
The Superior Twin Room at the Cristal Palace Hotel features two spacious beds, a private bathroom with shower and hairdryer, air conditioning, and a flat-screen TV, offering exceptional comfort and convenient amenities.
Beds 8.4/10 · 200 guests mention them


18 m² · 1 queen bed and 1 sofa bed · Sleeps 3 · Suite
The Deluxe Suite at Cristal Palace Hotel features a spacious layout with a separate bedroom and living room, providing exceptional comfort and relaxation. Standout amenities include air conditioning, a private bathroom, and free Wi-Fi.
Beds 8.4/10 · 200 guests mention them



15 m² · 1 full bed
The Superior Queen Room at the Cristal Palace Hotel offers exceptional comfort, a spacious layout, and modern amenities, including air conditioning, a private bathroom, and free Wi-Fi, making it a highly desirable choice for travelers seeking a relaxing stay.
Beds 8.4/10 · 200 guests mention them
15 m² · 3 twin beds
The Superior Triple Room at the Cristal Palace Hotel features a spacious layout with three twin beds, providing exceptional comfort for guests. It includes a private bathroom with a shower and hairdryer, air conditioning, and a flat-screen TV, along with free Wi-Fi and complimentary toiletries.
Beds 8.4/10 · 200 guests mention them
Since my previous visit the room has been renovated and I was quite pleased with the changes, but the Wi‑Fi failed completely throughout the three days I stayed.
“VOLTAREI”
I want to congratulate the reception staff because they helped me a lot; I had lost my phone and they were very receptive in locating it.
The room was clean, the beds comfortable, the sheets and towels were white and soft, and the shower was good. Covered parking is available. The breakfast could have been hot; it’s kept in a thermal bottle and loses heat, which affects the taste.
Breakfast was excellent. Next to the hotel is a very well‑known restaurant (Chopão) that’s also great.
“Tudo funcionou perperfeitamentamente”
The location and atmosphere are good. Nothing special to note.
Since my previous visit the room has been renovated and I was quite pleased with the changes, but the Wi‑Fi failed completely throughout the three days I stayed.
Breakfast was excellent. Next to the hotel is a very well‑known restaurant (Chopão) that’s also great.
“VOLTAREI”
I want to congratulate the reception staff because they helped me a lot; I had lost my phone and they were very receptive in locating it.
“Tudo funcionou perperfeitamentamente”
The location and atmosphere are good. Nothing special to note.
The room was clean, the beds comfortable, the sheets and towels were white and soft, and the shower was good. Covered parking is available. The breakfast could have been hot; it’s kept in a thermal bottle and loses heat, which affects the taste.