“Get what you pay for.”
Parking was good and the food was nice, but the decor was poor, the mattress was lumpy, a window blind was broken, and the room needed a spruce‑up.
Darren2 weeks ago
Just a moment…
Birmingham·7.6
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or just type it — “around the 20th, three nights”
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The Bournbrook Inn in Birmingham offers family rooms with private bathrooms, free WiFi, and modern amenities, including tea and coffee makers, TVs, and electric kettles. The hotel features a sun terrace, restaurant, and bar with British cuisine, live music, and vegan, gluten-free, and dairy-free options. It's 18 km from Birmingham Airport and near Cadbury World, the University of Birmingham, and Winterbourne House and Garden.
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How guests rate the property, aspect by aspect.
Parking was good and the food was nice, but the decor was poor, the mattress was lumpy, a window blind was broken, and the room needed a spruce‑up.
Darren·2 weeks ago
Good value for money and the staff were friendly, but there were not enough teabags, milk, or sugar.
Richard·2 weeks ago
The room was spotless, the bed was very comfortable, and it was very quiet.
Kevin·2 weeks ago
The walls had cracks, the carpet was dirty, the blinds were dirty, the paint was peeling, and there were disgusting swear words carved into the wall. This was the second room we were assigned; the first had a broken and unusable toilet seat. The menu on the website was completely out of date, and the new menu was very limited. No one apologized when we asked about the broken toilet seat, and the staff member at the welcome desk gave a very poor welcome.
Katy·2 weeks ago
The location was as expected and it was easy to get an Uber to the ICC. Most staff were helpful and friendly. The continental breakfast consisted of Kellogg’s sugary cereals and toast, only jam, no marmalade, and it was worth £6.95. A chair in the room would have been fine; staying three nights with no place to sit except the bed was less than ideal. On the first morning the sign was left out for cleaning, the waste bins were emptied, and nothing else. The second night was better.
Margaret·2 weeks ago