Alpen Hotel "Villa Bello"

The staff were very friendly and responsive to requests. Breakfast was plentiful and coffee was available all day, and the view from the hotel was breathtaking. The furnishings were old and worn, and the cleanliness didn’t meet expectations, but after a request the room was swapped immediately. Breakfast, while abundant, felt like an 80s spread with no variety. I stayed for six days.

Jacqueline·2 weeks ago

“We stayed for one night and absolutely loved everything! The room was lovely, the view was beautiful”

The view was spectacular.

Monica-elena·2 weeks ago

The location was great and the views were spectacular; breakfasts were decent. However, the carpets were sticky and smelled bad. Our shower was backed up and never fixed during the four‑day stay, so we could only take two‑minute showers before it overflowed.

Rathert·2 weeks ago

The view of the mountains was great, but the rooms were on the smaller side, the breakfast buffet felt a bit cramped, and the coffee machine was downright underground.

Tino·2 weeks ago

“Abgerockt und viel zu teuer”

I paid 220 € for a double room expecting a tidy hotel with modern fittings, only to be met with loose paving in the parking area that lifts up when you step on it. Inside, the carpet is everywhere—some patches already worn through—and the décor feels like a relic of the past, as if everything that once existed just stayed put. A few attempts at updating clash with equipment that looks decades old. The bathroom was a highlight in a bad way: a bathtub instead of a shower, a handheld shower head, no shower curtain, and you had to hold the spray yourself—water splashed everywhere. The makeshift installation that was added later is crooked and the seals are oddly dirty. One guest couldn’t lift his head in the shower because of the sloping ceiling, while another found a dust layer on the TV that seemed to have been there for ages. Watching the way people were observed on the way to the room made me think it was due to the cameras that were installed in almost every corridor. At breakfast, two old coffee machines were almost always empty, and the food itself was disappointing. In the evening, five of us wanted a beer: draft beer was missing, only two cold bottles were available, and twelve more were warm. The hotel couldn’t buy new beer for the fully occupied property. My verdict: this place needs a full overhaul, not just a quick facelift.

Jörg·2 weeks ago