“Suspicious booking”
We never actually stayed because, upon arrival, we were told our booking wasn’t with this hotel but with another one. The pictures and Google Maps clearly showed the same hotel, yet we were asked to pay double the amount I had booked. I spoke to the manager, who neither apologized nor honored my months‑in‑advance reservation that I had confirmed with the company that I had “booked” OYO. He claimed they don’t advertise, which felt like a scam. I urged him to fix the issue, warning him it would hurt his reviews and reputation, but he was uninterested and quite rude. Coincidentally, when I clicked “manage my booking,” a connection error appeared, suggesting he tampered with it behind the scenes. I contacted them immediately, explained the situation, and found an alternative hotel not far away.
Alpa8 months ago