“Not clean”
I was told no water bottle or soap would be provided, and the staff mentioned an extra fee for them. I was also disappointed to find my room unclean, full of tiny cockroaches.
Seyed6 months ago
Just a moment…
★★★·Mumbai·5.6
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or just type it: “around the 20th, three nights”
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Hotel K D PALACE NX in Mumbai features family rooms with air-conditioning, private bathrooms, carpeted floors, and TVs, including a work desk, free toiletries, shower, TV, and wardrobe. The hotel offers free WiFi, 24-hour front desk, room service, and free on-site parking. Located 2 km from Chhatrapati Shivaji International Airport, it provides easy access to local attractions and amenities.
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How guests rate the property, aspect by aspect.
I was told no water bottle or soap would be provided, and the staff mentioned an extra fee for them. I was also disappointed to find my room unclean, full of tiny cockroaches.
Seyed·6 months ago
Near the airport. Where do I begin? This place feels more like an 18+ club than a hotel, and I can't understand how it could be listed on a booking platform. I was held back for almost two hours on arrival, and the room I booked was never handed over – still no clear explanation. The room was in a miserable state: dirty, unkempt, and far from what was described. The bathroom was practically unusable and unhygienic. Bottom line: don't book. Save yourself time, money, and nerves.
Abdullah·8 months ago
I had a mixed experience at this hotel. Initially, communication before my stay was smooth, and I had confirmed my booking multiple times online, by phone, and via WhatsApp. However, upon arrival at 2 AM, I was shocked to be told that they didn't have any room available, despite our previous confirmations. The reason given was that I'm a foreigner, which I felt was unacceptable, especially since it wasn't mentioned on their website.
Alba·9 months ago
I was pleasantly surprised by the friendly staff at this hotel, who went out of their way to make me feel welcome. I would definitely recommend this hotel to others based on the excellent service I received from the staff.
Sahajamal·9 months ago
I had a pleasant stay at this hotel, with the cleaning being one of the standout features. However, I was surprised to find that the room itself was not as impressive as I had hoped.
Nitin·9 months ago