“apartamento que no llega a un 3”
The only good thing about the accommodation is the app for entry, the digital keys, and the communication with the person on the other side. The location is fine if you need the train, it’s 5 min away; the city centre is a 20‑25 min walk. It’s ridiculously expensive for what it offers. The cleanliness and facilities are terrible. We had several problems during our stay and although they responded quickly, they only fixed one thing—basically the shower, because we couldn’t shower. The rest of the issues were ignored: towels were missing, the soaps were from previous guests piling up in a corner, cleaning and kitchenware were lacking. We told them we couldn’t cook because the kitchenware was in bad shape and they replied that it was fine and that someone would come, but no one ever did, not even asking. I think the owners should actually check the apartment themselves and not leave it to the cleaners, who are not very friendly. The apartment has a terrace, but it looks shared—there are two ropes separating you from the neighbours! The photos on the website must be from the opening day, because now the walls are the same colour as before.
Tanya3 weeks ago