The shuttle wasn’t available during our stay, and the hot tub was cold.
Jessica2 weeks ago
★★★★·Burbank·8.4
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or just type it — “around the 20th, three nights”
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The Sheraton Universal Hotel is a 4-diamond AAA hotel located 0.3 miles from Universal Studios Hollywood and CityWalk, a short walk to Metro's red line for access to L.A. attractions like the Walk of Fame and Hollywood Bowl. The hotel's 466 renovated rooms offer a modern, minimalist ambiance with floor-to-ceiling windows, Sheraton Signature Sleep Experience, and free Wi-Fi.
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How guests rate the property, aspect by aspect.
The shuttle wasn’t available during our stay, and the hot tub was cold.
Jessica·2 weeks ago
Very clean, friendly staff, pleasant ambiance and good amenities; the shuttle service was fantastic, though the water pressure was poor and it took a while for hot water to reach the sink and shower.
Tara·2 weeks ago
The on‑site restaurant was great and very kid‑friendly.
John·2 weeks ago
The spot is close to the park, which is a plus, but the shuttle service has lost its value; the new drop‑off and pick‑up location is a long walk, which defeats the point of staying on the property.
Mayra·2 weeks ago
The breakfast was good, but overall it was just okay.
Aron·2 weeks ago