Mardan Palace

Everything was exceptional. Nothing to add.

بشار·A month ago

““A memorable anniversary stay filled with luxury, warmth, and beautiful family moments.” ❤️✨”

We had an unforgettable four‑day stay at Mardan Palace Antalya to celebrate our 25th wedding anniversary with our two daughters. The stunning classical architecture and luxurious ambiance were complemented by impeccable service; every detail was exceptional. The staff were warm, attentive, and always welcoming, making us feel truly special throughout. The peaceful and elegant atmosphere was perfect for relaxing and enjoying precious family time. It was a truly beautiful experience filled with wonderful memories. Thank you to the entire Mardan Palace team for making our anniversary celebration so memorable. We look forward to returning! One area that could be improved is the condition of the rooms. We appreciate the hotel’s beautiful classical style and the effort the team puts into maintaining it, but some areas are showing their age. The doors, walls, and wooden details would benefit from renovation and restoration. Although the rooms are clean, these signs of wear can affect the overall feeling of freshness and cleanliness. A thoughtful renovation while preserving the hotel’s classic character would make the experience truly exceptional.

Mojtaba·A month ago

“On sait bien amusé”

The pool is clean. The food is a bit bad, the menu isn’t very varied, almost the same menu repeats every day morning and evening except for 2–3 dishes, otherwise it’s copy‑paste.

Aichi·A month ago

“اقامه ممتعه”

Everything was fine, but there were no Eastern dishes.

Hayder·2 months ago

Subject: The hotel’s neglect, unfulfilled promises, and room allocation issues with reservation number [reservation number] at [hotel name]. The room we received had stained seats, heavily scratched, worn, and unmaintained furniture, which we documented with photos. Delivering a room without proper maintenance at this price and quality is unacceptable. The problem wasn’t limited to our room; the corridors had a very strong, unpleasant odor from neglected and insufficiently cleaned carpets, which affected our stay. The general upkeep and cleanliness of common areas were far below the advertised standard. We reported this to staff member Baran Bey, who offered a room on the 2nd floor with a worse view as a “solution,” which we declined. We made it clear that we would stay in the current room on the first day but demanded a real improvement or reasonable solution the next day. Baran Bey said the matter would be addressed and a reply would follow. We are leaving the hotel today, yet no one has called us, asked about our situation, informed us about the promised solution, or offered any resolution. Being given a problematic room is already a serious issue; after voicing our complaint and receiving a promise of action, the complete lack of follow‑up is even more unacceptable. Also, Booking.

Borubars·2 months ago