“Lugar agradable y con muy buena ubicación.”
The location is very good and the staff are attentive, but the breakfast that comes with the stay is very basic and offers little variety.
Naoki3 weeks ago
Just a moment…
★★★★·Mérida·8.5
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or just type it — “around the 20th, three nights”
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Hotel Unknown in Mérida offers family rooms with private bathrooms, air-conditioning, and free WiFi. The hotel features a garden, terrace, outdoor pool, traditional and modern restaurant, bar, massage services, fitness centre, and spa. Located 5 km from Manuel Crescencio Rejón International Airport, it's near Merida Cathedral and Main Square, offering a comfortable stay with amenities like a swimming pool and clean rooms.
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How guests rate the property, aspect by aspect.
The location is very good and the staff are attentive, but the breakfast that comes with the stay is very basic and offers little variety.
Naoki·3 weeks ago
The place was cozy and spotless, though the breakfast selection could use a bit more variety.
Vargas·4 weeks ago
The family room was spacious and lovely.
David·A month ago
The room climate was fine, the pool sat in a beautiful green setting, the staff were friendly, and the air‑conditioning worked fairly well. Breakfast, however, was a joke – cold scrambled eggs with either ham or mushrooms, coffee without milk or orange juice from a carton, and no closed trash bins in the bathroom where you had to toss used toilet paper. The lighting color in the room was off. Even though rooms were available, we had to wait until 15:00 to check‑in unless we paid 300 pesos for early access. There was no parking; we had to find a spot on the street.
Joanna·A month ago
The staff were very friendly, the beds and pillows were super comfy and everything looked spotless, but the bathroom door in the suite didn’t latch properly and the water pressure was really low.
Rodrigo·A month ago