“Bien”
The location was great, but the bathroom flooded from the ceiling and the price wasn’t the same as shown in the app.
Kaiping3 weeks ago
Just a moment…
Antigua Guatemala·7.9
01
or just type it — “around the 20th, three nights”
02
03
The Volka Hotel in Antigua Guatemala offers family rooms with private bathrooms, garden views, and modern amenities like free WiFi, TV, and wardrobe. Each room features a hairdryer and shower. The pet-friendly hotel has a garden and patio for relaxation, and is within walking distance to Santa Catalina Arch, 38 km from La Aurora Airport, and near Hobbitenango and Cerro de la Cruz.
04
05
06
How guests rate the property, aspect by aspect.
The location was great, but the bathroom flooded from the ceiling and the price wasn’t the same as shown in the app.
Kaiping·3 weeks ago
It’s pretty. The humidity is a problem and they charge extra.
Alexandra·2 months ago
The staff were very friendly, attentive and helpful, and the hotel is well placed about two and a half blocks from the central park.
Valencia·2 months ago
A lovely garden where you can chat late into the night, a family‑like atmosphere, and very nice people!
Philipp·3 months ago
By far the worst customer service. I tried calling and sent several messages before the date of “my stay” to cancel, but they never responded in any form. Still, they charged me half of the stay a week before the chosen date, and later I saw they charged me the full price of my stay, $270 A NIGHT. They had clearly said only $105 would be charged as a penalty. Worst of the worst.
Deborah·5 months ago