They switched my room and didn't notice I was leaving a professional camera charger, so they didn't respond, and I ended up losing or having it stolen.
Olga8 months ago
Just a moment…
Bacalar·4.6
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or just type it — “around the 20th, three nights”
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Casa & Beach Club Yunuem in Bacalar offers a tranquil guest house experience with a sun terrace overlooking the turquoise lagoon, a lush garden, and free Wi‑Fi. Private check‑in/out, 24‑hour front desk, shared kitchen, and daily housekeeping enhance comfort. Each AC‑climate room features a private bathroom, TV, and toiletries. Located 35 km from Chetumal Airport, it provides easy access to local attractions and bike tours.
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How guests rate the property, aspect by aspect.
They switched my room and didn't notice I was leaving a professional camera charger, so they didn't respond, and I ended up losing or having it stolen.
Olga·8 months ago
The location was fine, but the room and bathroom were very dirty.
Mariana·8 months ago
The location was okay, but everything was super dirty, moldy, and filthy.
Imelda·9 months ago
No positives. They offered food that I paid for, but there was nothing.
Daniel·A year ago
Very central and accessible, with comfortable beds and a spacious bathroom. It was under renovation, so it was somewhat dirty, which is understandable. I booked last minute, it included breakfast, but when I checked in early there was nothing. At checkout they gave me a couple of fruits. I understand that being the only guest on a last‑minute booking might complicate things, but they could have been a bit more professional. It didn’t affect me, but better attentiveness would have helped.
Yael·A year ago