“Not happy with the hotel”
Some staff members were helpful. The accommodations were unsatisfactory; we had trouble with key‑card access and the toilet flush was broken, so we had to change rooms. Even after the change, our satisfaction stayed low because several rooms showed paint deterioration. The buffet dining presentation and service were also subpar. We left early and moved to another place. We formally complained about the big gap between the online image and reality, but no refund was given and we were charged the full amount for the short stay.
TuruvekereA month ago