I had a terrible experience at Cedar House Manila. The staff only messaged me after check‑in time to tell me that the room I was assigned had two male occupants, even though I was a female guest. I was already on the road and couldn’t read the message right away. When I got there, the gate was locked and no receptionist was on duty, despite me having messaged them earlier to confirm my evening arrival. I had to call the receptionist myself just to get in, and she then had to contact another staff member who finally brought me to the room—small and humid. They offered to refund my payment, but it was already past 8:00 PM, leaving me stranded at an inconvenient hour. They didn’t help me find alternative accommodation, so I had to sort everything out on my own. The location is far from the city center, making it hard to book a Grab. I ended up walking alone in the dark through poorly lit streets just to find another place to stay—a frustrating and unsafe experience!
KashmirA year ago