“It was disappointing that all the things I was looking forward to were not met.”
Breakfast and the bath‑salt service were good, but when a toothpick—apparently used—was left on the lobby sofa armrest, staff didn’t notice or remove it. The bath salts table was messy, with spilled salts everywhere, and no one cleaned it up. The showerheads were clogged with grime and mold, and mold was visible around the bathroom mirror base, raising concerns about overall cleanliness and even the chef’s hygiene during breakfast, which ruined the meal. Staff also neglected the breakfast area; for instance, the dessert‑spoon container was empty and wasn’t refilled until a guest pointed it out.
Zeb3 days ago