Cuenca·8.3
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or just type it — “around the 20th, three nights”
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Estancia San Juan in Cuenca offers family rooms with private bathrooms, garden or mountain views, and modern amenities like free WiFi, TV, and a coffee machine. The hotel features a restaurant serving American and à la carte breakfasts, a bar, and a terrace with outdoor furniture. Guests can unwind in a hot tub or spa bath. It's 2 km from Mariscal Lamar International Airport and near Pumapungo Museum and Cuenca New Cathedral.
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How guests rate the property, aspect by aspect.
The atmosphere, décor, and being surrounded by mountains were wonderful, and the staff were warm. However, there was only one heater, and we couldn’t keep the wood stove on all night.
Monica·2 months ago
The location is very good, yet the room was uncomfortable and cold, the parking was poorly situated, and the reception staff were not very friendly.
Walther·2 months ago
The place is very pretty, but the heating needs improvement and more blankets should be provided.
Caranqui·2 months ago
I was thoroughly impressed by the hotel's stunning landscape, delicious breakfast, and friendly staff. The hot water was also a welcome relief after a long day. However, I was disappointed by the cold floor, small bed, and tiny blanket, which made it difficult to get a good night's sleep. The old towels were also a letdown.
Sandra·A year ago
I had a mixed experience at this hotel. The location, room, staff attention, and restaurant food were all impressive, but there were some drawbacks. The towels were old and torn, the bathroom only had a mini soap, and the power went out three times at night due to tripped breakers, which was uncomfortable in the cold without working heating. These are small details that need attention.
Cecilia·A year ago