“Semplice”
The location was kind, the owners were friendly and helpful, but some things weren’t working.
DanielaA month ago
Just a moment…
★★★·Florence·7.3
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or just type it — “around the 20th, three nights”
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Girasole House in Florence offers spacious family rooms with private bathrooms, air‑conditioning, soundproofing, work desks, flat‑screen TVs and complimentary toiletries. Guests benefit from free Wi‑Fi, a lounge, minimarket, daily housekeeping, outdoor seating, hairdresser services, luggage storage and easy access to public transport. Situated 3.6 km from San Marco Church and near the Uffizi Gallery, Ponte Vecchio, and the airport, it combines comfort with a prime central location.
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How guests rate the property, aspect by aspect.
The location was kind, the owners were friendly and helpful, but some things weren’t working.
Daniela·A month ago
The location was convenient for our travel needs, but it was the worst experience ever in a hospitality establishment. On 19/09 at 6:50 while we were sleeping, part of the ceiling in the room collapsed between the bed and wardrobe: about 1 m in diameter, with debris covering almost 3 m² of floor. By pure chance no one was hurt, but the fright was enormous. Firefighters intervened, secured the room, and called 118. To make matters worse, the day before around 17:00 the manager had already entered the room without waiting for a response while we were resting. After the collapse we were only given another room after we insisted, and the manager offered no apology. This was not a minor inconvenience but a real safety risk for guests. Check very carefully before booking.
Francesco·A month ago
Super clean and comfortable, nothing to complain about.
Giulia·A month ago
The room was a good size and the location was convenient to the station, but the staff were very rude. We checked in on our own using codes sent by message from the property; the same message said that the next day someone would be on site to register our documents. The following morning, with no one at reception, we called the number provided and the person on the other end answered in an arrogant and aggressive tone, saying we could only check in in the morning and that we could send our documents via WhatsApp, almost as if they were being spiteful. The room itself was completely saturated with cigarette odor that didn’t dissipate even after keeping the window open for hours.
Fabiana·A month ago
Vittorio is my top guy.
Martina·2 months ago