“Will unfortunately not stay at that location again due to the experience”
The location is solid, but the guest service, availability of toiletries, and room cleanliness left a lot to be desired.
JefferyA week ago
★★·Mount Orab·7.2
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or just type it: “around the 20th, three nights”
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The Countryside Inn and Suites in Mount Orab offers family rooms with air-conditioning, private bathrooms, and complimentary WiFi. Each room features a coffee machine, refrigerator, TV, and free toiletries. The hotel boasts a saltwater and indoor swimming pool, free on-site parking, and a 24-hour front desk. A daily continental breakfast is served, and room service and express check-in/check-out are available.
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How guests rate the property, aspect by aspect.
The location is solid, but the guest service, availability of toiletries, and room cleanliness left a lot to be desired.
Jeffery·A week ago
Nothing else to say—everything was terrible. The owner never calls back to fix problems, tells staff to make promises they won’t keep. I spoke with two employees: one was a kind female whose name I can’t recall, but the guy I talked to was rude, short, and disrespectful. That’s when you can get them to pick up the phone.
William·2 weeks ago
I loved it, and I loved it.
Dreama·A month ago
The beds were decent, but there was very little interaction with staff. The carpets were stained and looked nasty, the breakfast was bland, and the overall cleanliness felt off. The vents in the rooms were filthy.
Billy·A month ago
The hotel was close to local markets, which was great. On the downside, there were limited clothing hangers and space, and the breakfast was minimal.
Jim·A month ago