“Siamo scappati pur avendo già pagato”
The location is a major plus, being right near the train station. Unfortunately, that's where the good news ends. We arrived at 4:30 PM, but our check-in time was supposed to be 3 PM, and the room wasn't ready. The reception staff didn't speak any English, so we had to wait 20 minutes for them to figure out we had a reservation. To make matters worse, the lobby was already in a state of disrepair, and when they told us they'd have the room clean in 10 minutes, we were skeptical.
EricaA year ago