“The property might as well have been managed remotely by a robot. A little bit of courtesy and hospitality would have b”
The place was clean and tidy. A stern notice warned that any mud brought in could cost up to £200. The host was faceless and kept sending automated messages; no help when I needed it. The phone only gave an automated reply. The booklet in the room said to text the host with the number given, but the midnight text said breakfast also had to be ordered online—too late and too tired to do it. No flexibility, no hospitality.
Hisayo3 weeks ago