“You cant send me email to cancel my booking 2 hour before check in”
They kept dropping the phone while I was trying to follow up with my accommodation.
Ntuli3 weeks ago
Just a moment…
Bela Bela·7.4
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or just type it — “around the 20th, three nights”
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Arukas in Bela-Bela offers family rooms with private bathrooms, air-conditioning, terraces, and fully equipped kitchens. The lodge features a year-round outdoor pool, garden, and terrace, along with an outdoor play area, seating area, and free WiFi in public spaces. Nearby attractions include Sondela Nature Reserve, Bothasvley Nature Reserve, and Elements Private Golf Reserve, offering hiking opportunities and scenic views.
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How guests rate the property, aspect by aspect.
They kept dropping the phone while I was trying to follow up with my accommodation.
Ntuli·3 weeks ago
After booking, we arrived at Bela Bela (dangerous area, by the way) at night; the hotel staff said no rooms were available. I reminded them we’d spoken the day before, and they then admitted they had a conversation but claimed we hadn’t paid—though we booked through Booking and were to pay upon arrival. They offered no solution and were very disrespectful, so we had to find another place. I’m writing this so no one else has to go through the same.
Lucía·4 months ago
The location was accurate, but the house was infested with ants.
Bianca·5 months ago
The gardens were beautiful and well kept, and the staff were super helpful and friendly, but the bathroom looked a bit worn, with holes in the tub where ants were building nests every day.
Chané·5 months ago
The staff were welcoming, the accommodation was spacious and the garden pleasant, yet the place was really remote, so a car was essential, and unlike typical rentals it lacked any cooking facilities or even a table.
Louis·5 months ago