“Overall dark and dingy with poor attitude from staff”
The location was on the main Dambulla high street. A woman at the front desk took our money, refused to give change, and forced us into a room upgrade we didn’t want. The swimming pool had not been cleaned. The room was not very clean, had a bad smell, only soap, no bed cover, bad Wi‑Fi, no TV, curtains didn’t block outside light, there was a lot of noise from the street, the room was not cleaned or towels replaced during our stay, and there was no tea or coffee in the room.
LaurenA year ago