Nothing was good. It was simply terrible. Even upon arrival we noticed the sofa in the lobby was extremely dirty, which is unusual for Sri Lanka, and we expected to pay the full amount at arrival rather than at departure. The room smelled damp and chemical, sometimes even like feces. It was so small that the door only opened a crack. There was no mini‑fridge or kettle. The pool and beach were full of crows, and the restaurant tables and chairs were dirty. They made no effort to clean it. Next to the hotel on the beach was a wild garbage dump. We decided to leave after one night. We changed the booking to one night and were promised a refund of the money already paid. Six weeks have passed, and after almost daily communication we still have not received our money.
Alex2 weeks ago