Sonesta Simply Suites Chicago Libertyville

“Overall the stay was fine. Clean room. Very spacious. The bed wasn’t the most comfortable but wasn’t the worst. Otherwis”

The room was nice, spacious, and clean, but the front entrance was cramped and cluttered with other guests’ belongings, which felt odd.

Natalie·2 weeks ago

“I would not stay here again because I felt uncomfortable and unsafe”

It was affordable, but homeless people slept in the lobby every night after midnight, from 12‑7am.

Anna·2 weeks ago

“The location did not meet expecting like what was showed on the booking App”

The location was close to the Great Lakes naval base, but the room wasn’t clean: dishes in the dishwasher were still stained, there was a bad odor throughout our stay, mold in both ACs in the suite, furniture was stained, and the chairs on the table were torn; we left a day early because it didn’t feel safe for our 6‑month‑old baby boy.

Thomas·3 weeks ago

“Wonderful little place that’s well worth the money!”

The full kitchen was wonderful and appreciated, but the vending machine was down at night, and the hallway gave us vertigo and a Shining‑like vibe at first, which freaked us out.

Briana·4 weeks ago

When my wife, our one‑year‑old, and I arrived after booking four days earlier, we found the hotel in the middle of extensive renovations, with construction noise, dust, and dirt everywhere, especially in the hallways. Workers were scheduled from 8 a.m. to 5 p.m., sometimes until 7 p.m., and the advertised breakfast and laundry services were completely shut down because of the work. None of these disruptions or missing amenities were mentioned before we booked, and with a child in tow, the conditions were simply unacceptable. We told the front desk right away, and they directed us to cancel through the booking platform. We followed their instructions and cancelled, demanding a full refund and confirmation that no cancellation fees would be charged.

Igor·A month ago