“Enjoyable and would book again the same hotel”
The breakfast buffet area was warm, the staff were nice and friendly, but the buffet was limited.
Alqurashi2 weeks ago
Just a moment…
★★★★·New York City·8.2
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or just type it — “around the 20th, three nights”
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The Westin New York Grand Central sits in Manhattan, just 165 m from Grand Central Terminal and 500 m from the United Nations. Rooms feature flat‑screen TVs, desks, and free toiletries. Guests enjoy an on‑site bar, lounge, and Grab & Go breakfast (6–10:45 a.m.) with pastries, fruit, coffee, and hot chocolate.
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How guests rate the property, aspect by aspect.
The breakfast buffet area was warm, the staff were nice and friendly, but the buffet was limited.
Alqurashi·2 weeks ago
The staff were wonderful, the room was a good size with a sofa, desk, closet, and iron, yet a hotel of that caliber should at least provide a shower cap, cotton pads, a nail file, and cotton swabs, and the breakfast did not live up to the hotel's standards or the price, which I found excessive given the poor quality of the offering.
Vilma·2 weeks ago
The location was good, but I didn’t get bathroom equipment and the bath was over flooded.
Nissimov·3 weeks ago
The location was great, but some of the staff was rude and the wait time to get a room was over an hour because we booked through a third‑party.
Miranda·3 weeks ago
Nothing besides the view was good; they charged my card twice, the AC wasn’t working at all, there was no vent in the bathroom so if you shower longer than 20 minutes you can’t breathe, there was zero respect from any employee, and when I spoke to the manager about charging my DEBIT CARD for an extra $760… as a mistake she basically just hung up and had an attitude the entire time.
David·A month ago