The front desk was friendly and the building looked great, and the room was pleasant and offered good value. Everything else was fine.
Paul3 days ago
Just a moment…
★★·Rochester·7.6
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or just type it — “around the 20th, three nights”
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The Trivelles Rochester Hotel in Rochester offers family rooms with private bathrooms, work desks, and free WiFi, featuring tea and coffee makers, TVs, and complimentary toiletries. The hotel provides private check-in and check-out, a lounge, daily housekeeping, and continental buffet breakfast with juice, pastries, and fruits. It's a 12-minute walk from Rochester Castle and 45 km from London City Airport.
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How guests rate the property, aspect by aspect.
The front desk was friendly and the building looked great, and the room was pleasant and offered good value. Everything else was fine.
Paul·3 days ago
The location was good, but the room was uncomfortable.
Dr·A week ago
I stayed for work and the hotel was clean while the staff were friendly.
Tom·A week ago
The bathrooms were reasonably clean, but the carpet seemed unwashed for a long time. The shower in the bathroom was barely working and the toilet brush was dirty. In six days they never fixed the room even after we asked. We had to request towel changes every time. The breakfast was a disaster: the area was dirty, a lingering smell stayed on my clothes after I tried it once and I never dared again. They only gave us water if we asked. The selection was very limited, the breakfast lasted an hour and a half, and about half an hour before it ended the owner came by to ask if they were finished because he needed to clear the space.
Federica·A week ago
I expected the room to be clean the day after we arrived.
Daniela·2 weeks ago