The location is okay. The pictures are completely wrong, the door is hard to open, a bulb is broken, and the ceiling is rotten and smells.
Jenny8 months ago
Just a moment…
★★·Kuala Lumpur·4.0
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or just type it — “around the 20th, three nights”
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Hotel Pollodium Chinatown KL offers spacious family rooms with air‑conditioning, private bathrooms, city or quiet street views, work desks, TVs, and free WiFi. Guests enjoy private check‑in/out, an outdoor fireplace, lift, 24‑hour front desk, daily housekeeping, outdoor seating, luggage storage, and full‑day security. Located 22 km from Sultan Abdul Aziz Shah Airport, it sits near Berjaya Times Square, Islamic Arts Museum, Bank Negara Museum, and Pavilion Kuala Lumpur.
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How guests rate the property, aspect by aspect.
The location is okay. The pictures are completely wrong, the door is hard to open, a bulb is broken, and the ceiling is rotten and smells.
Jenny·8 months ago
The hotel sits among warungs on Petaling Street; the nearest LRT/MRT is Pasar Seni, and it’s close to Jalan Sultan where you’ll find many Chinese‑Muslim eateries and popular cafés. An iron and a water dispenser are available. The triple room advertised as having a window actually has none, while only the deluxe double has a window. Even though I booked the deluxe double early, the staff mistakenly gave it to someone else and I had to take a windowless double instead. They refunded the price difference but didn’t apologize, so I accepted the room to avoid the hassle of finding another hotel. About 11 a.m. on checkout day, a male staff member entered my room without knocking to see if I had left. I had just come out of the bathroom and wasn’t fully dressed; when I shouted that I was still inside, he didn’t hear and kept opening the door. Luckily the latch was engaged, so he couldn’t get in, but he had already seen me before closing the door again. That was extremely disappointing and unacceptable, clearly violating my privacy.
Nurliayana·A year ago