The staff’s service and the location are good. Parking space is limited, and the entrance is a bit difficult for SUVs. Cleanliness needs improvement, especially in the chalet bathroom.
ReginaA week ago
Just a moment…
★★★·Ilhabela·8.5
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or just type it — “around the 20th, three nights”
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Nestled on Ilhabela’s pristine Praia do Portinho, Pousada Chalés Sinbad offers direct beach access, lush gardens, and a spacious terrace overlooking a year‑round pool. Family rooms feature air‑conditioning, private baths, garden or pool views, dining tables, desks, and TVs. Daily continental breakfast, on‑site barbecue, free Wi‑Fi, and proximity to Marina and Museum enhance stay.
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How guests rate the property, aspect by aspect.
The staff’s service and the location are good. Parking space is limited, and the entrance is a bit difficult for SUVs. Cleanliness needs improvement, especially in the chalet bathroom.
Regina·A week ago
The location is very good. There is no reception at the inn; when I arrived they didn’t even know I had a reservation. They should at least contact guests on the day to give information about the stay.
Leticia·A week ago
The environment is beautiful, and the chalets are great and spacious.
Regina·A week ago
The accommodation was great, spacious enough for two people, very comfortable, with a very good breakfast, air conditioning working perfectly, and an excellent shower. The staff at the lodge were exceptional—Diana, Mr. Edvaldo, and the kitchen girls. I recommend it and will definitely return!
Michele·3 weeks ago
The scenery is beautiful, the place looks nice. The rooms smelled moldy, and the worst thing happened with the breakfast service: my husband and I arrived to have breakfast, sat at a table, and the staff told us she had reserved that table for a family. I explained that my husband and I are a family, but when I turned to grab our coffee, she was dismantling the table. I asked her to leave it, and she did, but it was an unnecessary hassle. The next day, the breakfast offered leftovers from the previous day—there were literally four pieces of cheese, only one flavor of gelato, and the bread was stale. Overall, the experience over the two days we had breakfast was quite unpleasant, and I won’t return to this lodge.
Maria·3 weeks ago