“My forever home”
The service, sheets, privacy, concierge-level snacks, and shower were all excellent, and there was nothing to complain about.
GinaA month ago
Just a moment…
★★★★★·Chicago·8.9
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or just type it — “around the 20th, three nights”
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Located atop Water Tower Place in Chicago's Gold Coast district, The Ritz-Carlton, Chicago, offers artfully decorated rooms with city or lake views from large picture windows. The hotel features 2 restaurants, a cafe, and a bar, including Torali Italian-Steak and Rooftop at Torali. Guests enjoy a temperature-controlled lap pool, spa, fitness centre, and 24-hour concierge services, within a mile of Navy Pier and adjacent to the Chicago Museum of Contemporary Art.
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How guests rate the property, aspect by aspect.
The service, sheets, privacy, concierge-level snacks, and shower were all excellent, and there was nothing to complain about.
Gina·A month ago
The location was perfect, the beds were very comfortable, the place was clean, and the breakfast was excellent—made even better by Albert’s helpful and informative service. The only downside was that the bar closed at 11:00 every night; I could order room service, but I prefer to have a drink before bed.
Ber·3 months ago
I was blown away by the beauty of everything and the service was fantastic; I’ll definitely return.
Jessica·4 months ago
The location is superb and there are plenty of amenities like the spa, fitness centre, and rooftop bar, but the club lounge floor feels more corporate than luxurious, and its food presentation and offerings fall far short of what I experienced at Nola or St Louis, which was disappointing.
Suzanne·4 months ago
The environment, food, and drinks were all great, yet the room cleaning was poor because they left the food set on the side even after we reported it.
Dallas·8 months ago