Caldas Novas·8.3
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or just type it — “around the 20th, three nights”
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The Golden Dolphin Express in Caldas Novas offers comfortable rooms with air-conditioning, private bathrooms, and city views, featuring a dining table, work desk, and free toiletries. Guests enjoy a sauna, steam room, and year-round outdoor pool, plus a waterpark, pool bar, and outdoor seating area. The family-friendly restaurant serves Brazilian cuisine, and a buffet breakfast includes juice, pancakes, and fruits.
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How guests rate the property, aspect by aspect.
When I booked with the owner, he told me the cleaning fee was included and that I wouldn’t have to pay extra, so I stayed six days and never saw anyone clean; I had to buy cleaning supplies to scrub the bathroom myself. I also asked to use the other Golden Grande room; he said it was fine, but the front desk later said the policy had changed three months earlier and they didn’t inform me, forcing me to pay extra to stay with the other guests.
Simone·3 months ago
I liked the semi‑Olympic pool. There were very few food options inside the hotel, and the bar’s menu was quite limited. I also ordered drinks that were served without being properly chilled.
Willgnner·3 months ago
Unfortunately, a visit to the hotel during peak season was marred by overcrowding and unsanitary conditions at the water park, but the hotel's facilities themselves were a highlight. The guest's previous positive experiences at the hotel in January were a stark contrast to their disappointing visit. This experience has left a lasting impression and may deter future visits.
Johnny·A year ago
Summary of this review
The guest had a thoroughly enjoyable stay at the hotel, praising the well-organized and clean club facilities and the excellent condition of their room. The hotel's attention to detail and commitment to cleanliness were notable highlights of their visit.
Willian·A year ago
While the hotel itself was excellent, with good pools, the guest was disappointed by the high cost of food. This detracted from their overall experience, but the hotel's amenities were a highlight.
Karine·2 years ago