Lee Boutique Hotel Tagaytay

The in‑room safe was broken 😕, and the traffic noise made it too loud.

Hossein·2 months ago

“We didn't stay much inside the room but we really had a good sleep in there.,”

The bed and sofa were soft, smooth, and smelled pleasant; the sofa was very plush and comfortable. However, the room wasn’t clean, some parts were not functioning properly (they looked ancient), staff seemed insufficient, and we didn’t know the pool was in another building and it wasn’t clean.

Raul·3 months ago

“My kid enjoyed the pool, buti n lng kami lng nagsswim, kse it shared wih the villa guests, so kung rented ang villa crow”

Staff were courteous and very kind, rooms were spotless, and check‑in and check‑out were hassle‑free, but we had to walk outside to reach the pool.

Aileen·3 months ago

“Kohtalainen”

The terrace area is huge and you can walk straight onto it from your bedroom, but the TV in the room stopped working.

Mika·3 months ago

“NOT RECOMMENDED. THEY NEED TO IMPROVE THEIR FACILITIES AND HIRE MORE EMPLOYEES!”

The receptionist herself was polite and accommodating, so no issue with her personally. But it honestly seemed like she was handling everything alone — receptionist, assistant, cleaner, and even cook. Our stay was unfortunately not smooth at all. We arrived around 11 AM and there was no one at the reception. The guard still had to call the receptionist. We were very tired from the trip and hoped to check in early if available. They also charge ₱250 per hour for early check-in. We came back around 1 PM, and the room was already available. We were willing to pay the ₱250/hour fee just to rest early. However, the family room (2-bedroom) we booked had a major issue: one bedroom’s aircon was leaking badly. I called reception and was only told to wait for maintenance. They simply gave us a bucket first. When I followed up again, I was told: “Ma’am hindi po namin alam kung darating yung maintenance at tawag na lang po kayo ulit kasi bago pa lang ako dito.” The leak was not minor at all — one bucket would fill up every 2–3 hours. On top of that, the sound of dripping water was extremely loud the entire time, making it impossible to properly rest. Since it seemed like the issue would not be fixed anytime soon, we requested to transfer rooms. Because there were no more available family rooms, we ended up moving to a single room instead. They simply locked the bedroom with the leaking aircon in the original family room. This became very inconvenient because we had to transfer our things around, even though we specifically booked a family room for comfort and convenience. There were actually many other hotels or condos in Tagaytay where we could have just booked two separate rooms for a lower price, but we chose this property because of the family room setup. We paid more than ₱7,000 for 4 adults and 1 child, yet there was no compensation or even consideration for the hassle we experienced. The pool was also disappointing. The water looked dirty and was only half-filled, so our child was unable to swim. Additional issues we experienced: -The bidet would not stop once pressed. -One of the fans was not working. -The WiFi connection was very weak

Nadia·4 months ago