The location was good, but the check‑in process had some issues.
Aleksandr6 months ago
★★★·Patong·6.1
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or just type it — “around the 20th, three nights”
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Lucky Banzaan, a boutique hotel in Patong Beach, offers airy rooms with private bathrooms, air‑conditioning, free WiFi, tea and coffee makers, minibars, and work desks. Guests enjoy a bar, lounge, games room, shared kitchen, minimarket, indoor play area, and free private parking. Located 13 minutes’ walk from Patong Beach, 500 m from Jungceylon, and 35 km from Phuket International Airport, it delivers value and attentive service.
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How guests rate the property, aspect by aspect.
The location was good, but the check‑in process had some issues.
Aleksandr·6 months ago
I was disappointed because the hotel I thought existed was actually just a bar with that name. The bar, called Laki banzaam, is real, but the hotel Lacky banzaam does not exist; the owner offers accommodation if I pay again.
Sreten·7 months ago
When I arrived, they told me they didn't work with the booking platform I used and claimed someone else had opened an account in their name. I couldn't stay there and had to find another place. Later I learned the hotel does work with the platform, so I felt scammed. Negotiations dragged on, and they used the excuse that too much time had passed since my checkout date to refuse help. In short, booking through that channel might leave you unable to stay and without a refund.
Trkc·8 months ago
The place was really nice, especially since it’s inside a smoke shop.
Olivia·A year ago
The location, staff, easy access, and the shop downstairs were great, but it’s just £15 for what it is.
Matthew·A year ago